Alexandra Fragoudaki is Lecturer in Marketing, Services Marketing and Transport Economics and Management. She is Erasmus Academic Responsible and Coordinator for the Deapartment. She holds a B.A. in Economics (Athens 1977), M.B.A (University of Edinburgh, Business School, 1979) and Ph.D in Air Transport (University of Westminster, London, 1991). She was a member of the Air Transport Group Research Team (Cranfield Univeristy). She has worked for Olympic Airways and a number of research projects in the field of Air Transport and Tourism for government and private organizations. As CEO at the NBG Education and Conference Center she was responsible for Planning, Marketing and Sales. Current interests include air transport and tourism, services marketing and consumer behaviour.